Upper Cup Ltd
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Privacy Policy

UpperCup are committed to respecting the privacy and security of any information passed to us and we will not pass this on to third parties.

We only use the information that you give us to allow us to process and despatch orders, collect payment from you and to communicate with you about your order or from time to time about products or services we think may be of interest to you. All information collected is used for purely legitimate business.

We maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.

If you do not wish to receive communications from us about anything not specifically related to your purchase(s) then please email sales@uppercup.co.uk and we will ensure you are removed from our mailing list.

We reserve the right to make changes to this policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices.

By supplying us with your details, you signify your consent to UpperCup’s Privacy Policy.

Security

Please don't worry about sending your credit or debit card details via our website. All transactions are totally secure because all the details that you send to us are encrypted and sent across a secure connection. There will be a security icon in the bottom right hand corner of your browser to signify you are in secure mode - this is usually depicted as either a padlock or key symbol. Another check is that during payment, the address at the top of the browser will begin https:// rather than http://.

When you place your order on our website, your personal details such as name, address and phone numbers are recorded on our own server. By the time you enter your banking details (credit card, debit card etc), you will have been transferred to either Protx or Paypal depending on how you are paying. Protx are one of the largest card handling companies in the UK and are the interface between us and your bank.

To increase the security of Internet transactions Visa and Mastercard have recently introduced 3D-Secure (like an online version of Chip and PIN). Depending on the card you have chosen to use, after you have entered your usual card details and you click Proceed you may be asked by your card issuer for further authentication.

If you are still not happy about the safety of shopping online, but would like to order from UpperCup, please send us an email to sales@uppercup.co.uk or call one of our customer services consultants on 01624 673066.

Further information:

Protx http://www.protx.com/aboutus.asp

3d Secure http://techsupport.protx.com/threedsecure.asp

Paypal http://www.paypal.co.uk/uk